Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hisgrace669@gmail.com.

If your return is accepted, we’ll provide you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at hisgrace669@gmail.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

If your item arrives damaged or defective, please contact us at hisgrace669@gmail.com with your order number and clear photos or videos showing the issue.

Refunds

We will notify you once we’ve received and inspected your return and let you know whether the refund was approved or not.

If approved, you’ll be automatically refunded to your original payment method within 10 business days.

Please remember that it can take some additional time for your bank or credit card company to process and post the refund to your account.

If more than 15 business days have passed since we approved your return, please contact us at hisgrace669@gmail.com.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

• Personalized or custom-made products
• Items that have been used, worn, damaged, or altered after delivery
• Items without their original packaging, where applicable
• Gift cards
• Sale or clearance items, where applicable

If you’re unsure whether your specific item is eligible for a return, please contact us at hisgrace669@gmail.com before sending anything back.

Exchanges

The fastest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

If you received a defective or incorrect item, please contact us at hisgrace669@gmail.com before placing a new order so we can assist you.

European Union 14-Day Cooling-Off Period

Notwithstanding the above, if merchandise is being shipped into the European Union, you generally have the right to cancel or return your order within 14 days, for any reason and without providing a justification, subject to applicable law and its exceptions.

The item must generally be returned in the same condition that you received it, with its original packaging where applicable. You may also need to provide your receipt or proof of purchase.

Return Shipping

Customers may be responsible for return shipping costs unless the item received was defective, damaged, or incorrect, or otherwise required by applicable law.

Original shipping charges are generally non-refundable unless required by applicable law.

We recommend using a trackable shipping service when returning an item, as we cannot guarantee that we will receive your returned package.

Order Cancellations

If you need to cancel or modify your order, please contact us at hisgrace669@gmail.com as soon as possible after placing your order.

Because orders may be processed quickly, we cannot guarantee that cancellation requests can be accommodated once an order has entered processing or shipment.

If the order has already been shipped, you may need to follow our return procedure after receiving the item.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Email: hisgrace669@gmail.com

His Grace